Business rules
Hatályos:2022.08.10-től
Please check the rules of the country where you are ordering before placing an order and only then place your order. It is strictly forbidden to buy (even order online), use, possess, distribute or sell products distributed by elfbarrendeleseu.com in certain countries.
By using our website, you are aware of this and accept responsibility for any consequences!
Only persons over the age of 18 who provide valid information when placing an order, accept the terms and conditions of sale/general terms and conditions and accept to be bound by them may purchase from the elfbarrendeleseu.com online shop for electronic cigarettes. By placing an order, the customer declares that he/she understands and accepts the following: our electronic cigarette products are not to be used by minors under the age of 18 , pregnant women, persons allergic to propylene glycol (PG), and patients with cardiovascular diseases and diabetes.
Please only use our services if you agree to be bound by all of the provisions of these Terms and Conditions. You may only place an order by accepting these general terms and conditions. This document will not be filed, will be concluded only in electronic form (it does not constitute a written contract), and does not refer to a code of conduct. The package ordered may only be collected by a person over 18 years of age.
Products can only be ordered online. The order will take effect when the online order is confirmed by e-mail. At the same time a sales contract is concluded between the customer and the distributor. The purchase price is the consumer price indicated next to the products and includes the applicable VAT for the country in question. The total amount of the order includes the delivery costs. If you choose to pay cash on delivery, if you do not take delivery of the product, you can only pay for your next order by online prepayment.
Place an order:
For the fastest service, we will primarily take your order in the webshop, but if you have any problems we will try to help you by e-mail.
Add product to cart
You can buy the product in the product list or on the product page. If you need more than one of the selected products, set the quantity to the desired value. The quantities can be changed afterwards by clicking on "Cart". For some products you can select certain characteristics (e.g. colour, nicotine content, etc.). Some features (e.g. extra extra) will cost extra, which will of course be clearly indicated in the same place. Clicking on the "Add to basket" button will add the product to your basket and display the contents of your basket. The contents of your shopping cart will remain there even after you leave the site, if you are registered and logged in.
Options in the basket
The contents of your shopping cart are always visible in the right sidebar under the "Shopping Cart" sign. When you add a product to your shopping cart, it will be automatically transferred to the shopping cart page , where you can change the quantity and remove it from the cart. Products not removed from the basket will be part of the order in the quantity indicated there. You can complete your purchase by clicking on the Checkout button, at which point the contents of the basket can only be changed by cancelling.
Enter order details
To place an order, you will need to provide the following information: billing information, shipping information, shipping method, payment method. Please enter these details accurately so that we can deliver your parcel correctly. On the confirmation page, please check that all the details are correct and then place your order (for our registered customers, the settings made at the time of the last order are saved and can be corrected here).
Payment and delivery options:
In the shopping cart, select the payment and delivery method that best suits you.
Confirmation
Once you have placed your order, you will soon receive a confirmation email with the details of your order and confirmation that your order has been received. We will start processing your order at the same time as the e-mail is sent. If you do not receive this e-mail within a few hours , please contact the site operator (in most cases the system does not handle freemail, citromail, indamail, vipmail addresses, so and will not send out messages). Temporary stock shortages may occur, if any of the products are out of stock, we will contact you immediately! The products ordered will be delivered within one working day. The delivery time depends largely on the quantity and content of your order. In the event that your order is incomplete, you have the option to accept a higher value coupon issued by us, which you can use for your next purchase or request a replacement.
The conditions of sale and rules of use may vary from country to country. Please make sure you check with the country of purchase before ordering.
Consignments not received
The order of the returned parcel will be placed on a ban list, which means that you will no longer be able to place a cash-on-delivery order, only orders prepaid by online credit card will be able to be sent to you. If the Customer orders the product from the delivery or at the (agreed) time, the Customer may not The service provider is entitled to unilaterally withdraw from the contract and to charge the Customer for the costs of delivery. If you are not contacted or do not respond within one working day, you will be informed by e-mail of the If you do not respond or do not contact us within a working day, we will take the necessary steps in his direction. If payment has been made by bank transfer and the customer has not received the parcel within three days, we will contact the within three working days within three working days, a member of our staff will contact you by telephone to arrange a new appointment. The cost of the repeat delivery includes the cost of return delivery all in all cases the Customer. The value of which must first be paid only then we will send you a repeat order. If the Customer has repeated date, the Service Provider shall be entitled to unilaterally withdraw from the contract and charge the Customer for the cost of delivery. In the event of the Supplier's withdrawal, the amount paid by transfer shall be the purchase price paid by the Supplier. The Customer shall be entitled to receive the goods free of interest, together with the costs of delivery shall be reimbursed to the Customer within thirty days of the second scheduled date of receipt of the goods.
Composition of the product
The % indicates the strength of the nicotine.
The product contains a wadding disc consisting of vegetable glycerine, propylene glycol and natural/artificial flavouring.
Nicotine products contain added manufactured nicotine salt
Right of withdrawal
The buyer may withdraw from the contract without giving any reason within 14 days of receipt of the goods if the purchase was made online. We can only refund the purchase price if the product has not been used and is returned intact and undamaged (if the product has been used, the buyer can only claim for a repair or replacement under the guarantee). However, if the customer insists on a refund for a product that has already been used, he/she may exercise the right of withdrawal by contacting , The refund of the purchase price will be made by bank transfer within 14 days of receipt and inspection of the goods. In all cases, please include a bank account number and name with the returned products. Shipping costs are the responsibility of the buyer. We are not able to accept returned parcels as cash on delivery, as we need to verify the integrity of the product(s) before refunding the money.
If you wish to exercise your right of withdrawal/cancellation, you must send a clear statement of your intention to withdraw/cancel by electronic mail to the following e-mail address
Warranty/guarantee conditions and administration process:
In warranty matters, we can only act in accordance with the strict resale rules and conditions imposed by the manufacturer. If you wish to make a further complaint, you can do so by contacting the manufacturer via the link below. Thank you for your understanding.
Guarantee
Some products (eleven bar electric cigarettes) are not consumer durables and have a limited lifespan. Since Elf Bar electronic cigarettes are not consumer durables, only a failure that occurs on the day of receipt of the product can be considered as a failure and the guarantee can only be invoked in this case. Please report the fault by e-mail, attaching a video. The suction capacity for simultaneous use for 0.30 to 0.45 seconds will bring the capacity described as "suction". The battery consumes more energy during use below 15 degrees Celsius, so this should be considered a capacity factor for this product. If the bottom LED indicator flashes, it is a clear indication that the battery is naturally discharged. This phenomenon should not be considered a fault under any circumstances. In the case of electrically rechargeable devices, a burnt flavour or a burnt out atomizer indicates that the product is permanently exhausted and can no longer be used. Burn-out of the atomizer is indicated by the bottom LED remaining lit after suction. This phenomenon is not considered a fault.
Faulty electric cigarettes reported on the day of receipt will be replaced depending on stock availability. The warranty is only valid if the product is returned to us in its original packaging and intact on the day of the defect or within 24 hours of the defect occurring. Replacement products will only be sent after the defective product has been received and inspected. If the electronic cigarette product in question is not in stock, the purchase price can be purchased in our store. The cost of returning the product is borne by the customer and can always be done by post in the original packaging. Any loss or mix-up of the shipment is the responsibility of the sender. Claims will be investigated within 5 (five) working days of notification and return. The above rights can only be exercised in case of defective performance, not in case of defects caused by the consumer!
Return address:
Agátová 3406/7A Bratislava - Mestská Časť Dúbravka 84101
The warranty described above applies only to the product and does not cover damage caused by the product or other items. We will replace the defective electronic cigarette product as soon as possible. If the product is not in stock, the purchase price can be redeemed in our store.
Data management
If you leave the site without registering or entering your details, no personal data will be stored by our system.
The operators of the elfbarrendeleseu.com electric cigarettes online store are committed to protecting the privacy of their customers. The webshop treats the personal data of visitors confidentially and takes all security, technical and organisational measures to guarantee the security of the data. The data is used exclusively for the purpose of shopping, parcel delivery and delivery and is not disclosed to third parties.
Its data management principles comply with the applicable data protection legislation, in particular:
- Act LXIII of 1992 on the protection of personal data and the disclosure of data of public interest
- Act VI of 1998 on the Protection of Individuals with regard to Automatic Processing of Personal Data
- Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the protection of individuals with regard to the processing of personal data and on the free movement of such data
- Act CVIII of 2001 on certain aspects of electronic commerce services and information society services
- Act CXIX of 1995 on the processing of name and address data for the purposes of research and direct marketing
The elfbarvape.hu webshop's data protection concept is based on voluntary consent based on appropriate information and strives to implement it at every stage of the use of the service. The service provider is not entitled to process the data and is therefore not a data processor.
During the browsing of the webshop, technical information is recorded for statistical purposes (IP address, duration of the visit, etc.). The Data Controller will only pass this data to the authorities in cases that are legally justified and supported by credible reasons. The data provided when subscribing to the webshop newsletter will be treated confidentially by the Data Controller, and the possibility to unsubscribe is provided at the bottom of each newsletter sent out, and can be requested using any of the contact details provided. You can request the deletion of your data at any time. For this purpose, please contact us by e-mail. In matters not covered by these General Terms and Conditions of Use, we shall act in accordance with the provisions of the Civil Code, Government Decree 17/1999 (II. 5.) on contracts between Telecommunications Customers, and the provisions of the Act on Certain Issues of Electronic Commerce Services and Information Society Services of 2001, CVIII.
By browsing the elfbarrendeleseu.com webshop pages, and by placing an order you agree to our Terms and Conditions and Terms of Use and Privacy Policy .
Supervisory authority
Right to change GTC
The Service Provider may unilaterally modify the terms and conditions of these GTC at any time. The Service Provider will inform the users of the amendments by e-mail before they enter into force. When the amendments enter into force, registered users must expressly accept them when logging on to the site in order to use the site.
